Privacy Training Webinar (Privacy Officers & Managers) - Health Services

(for: online course format, click here | privacy training for other industries, click here)


This webinar provides intensive privacy training for health service providers on requirements regarding the handling of personal information under the Commonwealth Privacy Act's Australian Privacy Principles (APPs).

The course is industry-specific, addressing obligations and scenarios in the context of health services. The training, which is intended for employees at "manager" level requiring a comprehensive knowledge of privacy obligations, equips participants with a detailed understanding of:

 •  legal requirements regarding managing personal information under the APPs;
 •  how to apply the laws in practical situations; and
 •  how to identify and manage privacy risks and incidents.

Attendees receive a bound Participant Handbook which contains course materials and provides a privacy reference handbook for future use. Course content is updated annually to remain up-to-date with the latest privacy developments, cases and Commissioner guidelines.

The course is held across 2 x 3 hr webinars (6 hrs total) on consecutive days. 

Add-on modules (optional)
The two following webinars provide optional add-on modules (1 hr each) if training on these related topics is also required. When purchased with the Privacy Training Webinar (above), a 50% package discount on these other webinars is available (for discount coupon, see below under "Cost"):

Course outline (Privacy Training Webinar)

Privacy Act
Coverage of Act

2-Australian Privacy Principles
APP 1 - Open and transparent management of information
APP 2 - Anonymity and pseudonymity
APP 3 - Collection of solicited information
APP 4 - Receiving unsolicited information
APP 5 - Notification of collection
APP 6 - Use and disclosure
APP 7 - Direct marketing
APP 8 - Cross-border disclosures 
APP 9 - Adoption, use or disclosure of government identifiers
APP 10 - Data quality
APP 11 - Data security
APP 12 - Access
APP 13 - Correction

3-Practical Issues
Privacy consents
Social media

Who should attend?

Senior staff within health service providers responsible for managing privacy, such as Privacy Officers, Records Managers, Health Information Managers and Risk Managers.


Jeremy Douglas-Stewart has been recognised as a leading privacy lawyer in Australia and corporate privacy training facilitator. Jeremy has extensive experience in advising businesses and government on privacy laws and data management practices, is author of an Australian privacy law loose-leaf reporting service and has over 20 years’ experience in delivering privacy training seminars. Jeremy was a member of the Privacy Commissioner's Consultative Group during the review of the Privacy Act in 2004/5 and of the Australian Law Reform Commission's Privacy Principles Roundtable in 2007.


Held in Zoom. Attendees view the presenter and screen presentations. Attendees are able to communicate with the presenter by voice or chat box throughout the webinar to raise and discuss issues. Attendees do not appear on screen. Places are limited to ensure optimal class sizes for learning and interaction.


$775 + GST

Group discounts
2 persons - 5%  |  3 persons - 7.5%  |  4 + persons - 10% (discounts apply automatically)

Not-For-Profit discount
5% in addition to other discounts (enter the coupon code “nfp” when registering online).

Package discount
When purchased with the Privacy Training Webinar (above), a 50% package discount is available for each of the following related webinars: Data Breach Notification Scheme Training Webinar - Health Services (1 hr) and a Privacy Act Reforms Briefing Webinar - Health Services (1 hr or 3 hrs).

To obtain the discount, enter coupon code "pack50" when registering for the other webinar(s) (under same organisation name). It is necessary to register for each webinar separately.

Materials only
If you cannot attend a webinar, participant handbooks can be ordered separately at a 50% discount. To order, register a place in a webinar with the coupon code "materials.only" and the order will be processed accordingly.

Dates & times

Courses are held over two 3-hours sessions on consecutive days.

 SESSION 1 SESSION 2 TIME (each session) 
Thurs, 22 June 2023 Fri, 23 June 2023 COMPLETED
Thurs, 21 Sept 2023 Fri, 22 Sept 2023 COMPLETED
Thurs, 22 Feb 2024 Fri, 23 Feb 2024 12:00 PM to 3:00 PM (AEDT)

Regularity of training webinars
These webinars are held once every 6 months

Receive notification of future dates
To request e-notification of future webinar dates, send us your email address through our Contact Us form with "Notification request - Privacy training webinars" in the subject field. Emails can be removed from the list at any time.


This product is sold subject to the standard Terms for seminars, workshops & webinars.


To register, click on the desired
webinar dates below.

22 & 23 June 2023

21 & 22 Sept 2023

22 & 23 Feb 2024


I would highly recommend this course to anyone needing a thorough understanding of privacy laws … [It] was comprehensive, well-structured and interactive. As a health professional I found the coverage of health related privacy laws invaluable.

- Margaret, Synapse Medical Services

Clear valuable information with practical examples that lay people can understand easily ... Includes excellent handbook

- Marianne, Australian College of Nursing

This is a great workshop for those who deal with privacy … The presenter is knowledgeable and happy to assist with any questions.

- Caroline, St Andrew’s Toowoomba Hospital

I would recommend this workshop to anyone requiring information on the Privacy Act.

- Jacqueline, Belmont Private Hospital



Very informative. Thank you.

Thank you for today. It was very useful!

[G]reat sessions ... [t]hank you.



Hospitals -Ramsay Health Care  |  St Andrew’s War Memorial Hospital  |  North West Private Hospital

Medical centres - Perth Clinic  |  Currumbin Clinic  |  Southern General Practice Network

Nursing - Royal District Nursing Service  |  Brown Nurses  |  Australian College of Nursing 

Professional bodies - Royal Australian College of Surgeons  |  Pharmacy Guild of Australia  |  RANZCP

Not-for-profit - Australian Red Cross, Riding For The Disabled, Mental Health Association NSW