Online Privacy Training for General Staff

Online Privacy Training for Staff (2019)

(for Privacy Training for Privacy Officers & Managers, click here)

Description

This online course provides privacy training for staff whose tasks involve the handling of personal information. It equips workers with a detailed awareness of privacy as a compliance issue, key obligations under the Privacy Act's thirteen Australian Privacy Principles (APPs) and Data Breach Notification Scheme and core areas of risk relevant to day-to-day work functions.

The course, delivered through state-of-the-art e-training software, is designed to ensure a high level of user engagement through graphics and interactivity balanced with high quality training content. It contains an e-trainer to guide users through the course, real-life case studies explained through characterised cartoons to demonstrate privacy issues in practice and quizzes to enable users to apply principles in practical scenarios.

The course contains a graded assessment (multiple-choice). Users who successfully pass the assessment can download a Certificate of Completion. User assessment reports are available to training managers. The course is current to 2019.

Learning outcomes

The course aims to equip staff with a detailed understanding of:

privacy and the need to protect personal information;
key requirements under the APPs and how they apply in practice;
areas of risk in day-to-day work functions.

Course outline

1-Introduction
     What is privacy?
     Privacy compliance program
     Role of staff
     Why is privacy important?
     Personal information
     Sensitive & health information

2-Australian Privacy Principles
      Collection
          Information must be necessary
          Sensitive information
          Collection must be fair
          Third parties
          Privacy notices
     Use & disclosure
          Primary purpose of collection
          Use & disclosure for secondary purposes
          Key risks
               Unauthorised staff access
               Unauthorised disclosures outside of work
     Data accuracy
     Data security
          Protecting information against misuse and loss
          Key risks
               Electronic documents
               Portable storage devices
               Unauthorised staff access
          Data security policies
          Document disposal and destruction
     Privacy policy
          Contents
          Purpose
          Effect

3-Data Breach Notification Scheme
      What is a "data breach"?
      Scheme requirements
      Reporting breaches internally

Author

The course is authored by Jeremy Douglas-Stewart, a specialist privacy lawyer and Principal Consultant at Privacy Law Consulting Australia. Jeremy was a member of the Privacy Commissioner's Consultative Group during her review of the Privacy Act in 2004/05 and of the Australian Law Reform Commission's Privacy Principles Roundtable in 2007. Jeremy has been delivering privacy training workshops to organisations and agencies since 2007. Jeremy is author of the Australian Privacy Law Handbook, a national privacy law loose-leaf service.

Duration

1.5 hours. Course can be completed in multiple sittings (automatic bookmark facility returns user to the page they were up to when they last logged out). Logins are valid for 12 months.

Previous clients (samples by industry)

HEALTH - Goldfields-Midwest Medicare Local
INSURANCE - Health Care Insurance
CHARITY - Salvation Army
NOT-FOR-PROFIT - Cancer Council QLD
PROFESSIONAL ASSOC - Pharmaceutical Society of Australia
AGED CARE - Milang & District Community Association
GOVT - Museum of Australian Democracy

Testimonials

Most of our staff have commented that the training program is easy to read and understand and the content is relevant and it is one of the best training programs they have used.
- HR Officer, Museum of Australian Democracy Old Parliament House

Excellent quality. Score: 10/10 - Helen, InjuryNet

It was great! We are getting some great feedback about it!
- Jenelyn, Training Coordinator, Cancer Council QLD

Well rounded information suitable for all employees. Score: 10/10 - Sarah, Goldfields Midwest Medicare Local

Good quality with clear examples. Score: 9/10 - Geoff, Cancer Council QLD

Very worthwhile course to complete. Score: 10/10 - Eleanor, Salvation Army

The course was easy to understand. Score: 10/10 - Rachael, Salvation Army

Score: 10/10 - Jeannette, Murrumbidgee Medicare Local

Easy way to learn. I thoroughly enjoyed the process.
- Joanne, Cancer Council QLD

Well presented and easy to follow. Score: 10/10 - Kate, Milang Old School House Community Centre

System requirements

The course is accessible through a web-browser with Adobe Flash Player (available free of charge at www.adobe.com/go/getflash).

Specific system requirements are: Flash Player 10 or later and one of the following web-browsers:

Windows: Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 and later, Google Chrome, Opera 9.5 and later
Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome
Linux: Firefox 1.x and later

Cost

Cost depends on the number of users. Please request a quote specifying the number of users. Examples are provided below.