Online Privacy Training for Privacy Officers & Managers

Online Privacy Training for Privacy Officers & Managers (2020/21)

(for Online Privacy Training for Staff, click here)
(for Privacy Training Webinars, click here)
(for Online Privacy Training for Health Service Providers, click here)

Description

This course provides training for senior staff with responsibilities for managing privacy compliance, such as a Privacy Officer or a division manager.

It provides users with an in-depth knowledge of an organisation's privacy obligations in regard to the handling of personal information under the Commonwealth Privacy Act's thirteen Australian Privacy Principles (APPs) and Data Breach Notification Scheme (DBN Scheme), how to apply the requirements in practice, how to manage privacy risks and how to maintain a privacy compliance framework.

The course maximises learner engagement through interactive elements and video presentations (added in the 2021/22 version) balanced with high-quality training content. Real-life case studies and quizzes are used to demonstrate and reinforce how obligations apply in practical scenarios.

Users receive a Participant Handbook (90 pages) containing all course materials which is suitable for subsequent use as a privacy reference handbook.

The course is updated annually to remain current with laws, cases and Commissioner guidelines.

Key features

state-of-the-art e-learning platform
graded assessment
user reports
certificates of completion
deployable on client LMS (optional) (SCORM compliant)
simple pricing structure

Learning outcomes

Knowledge of:

an organisation's privacy obligations under the Privacy Act (all APPs and DBN Scheme);
how to apply obligations in practice (including core business processes);
how to identify and manage privacy risks;
how to maintain a privacy compliance framework;
how to perform the role of a privacy manager.

Who is the course for?

Senior staff with responsibility for managing privacy, eg Privacy Officer, Risk Manager, Records Manager, Division Manager.

Course outline

1-Introduction
      Privacy Act
      Coverage of Act
      Exemptions

2-Australian Privacy Principles
      APP 1 - Open & transparent management of data
      APP 2 - Anonymity and pseudonymity
      APP 3 - Collection of solicited information
      APP 4 - Receiving unsolicited information
APP 5 - Notification of collection
APP 6 - Use or disclosure
APP 7 - Direct marketing
APP 8 - Cross-border disclosure
APP 9 - Government identifiers
APP 10 - Quality
APP 11 - Security
APP 12 - Access
APP 13 - Correction

3-Data Breach Notification Scheme
      Coverage
      Scheme requirements
      Breach assessment
      Data breach statement
      Notification
      Jointly-held information

4-Practical Issues
      Outsourcing
      Privacy consents
      Recruitment
      Social media
      Children

Author

The course is authored by Jeremy Douglas-Stewart, a specialist privacy lawyer at Privacy Law Consulting Australia. Jeremy was a member of the Privacy Commissioner's Consultative Group during her review of the Privacy Act in 2004/05 and of the Australian Law Reform Commission's Privacy Principles Roundtable in 2007. Jeremy has been delivering privacy training workshops since 2007 and is author of the Australian Privacy Law Handbook loose-leaf subscription service for lawyers.

Duration

5 hours (can be completed in multiple sittings - bookmark function returns user to last page viewed when logging back in). Logins are valid for 12 months.

Previous privacy e-training clients (samples by industry)

RETAIL - Canon, Vodafone, Supercheap Auto
HEALTH - WentWest Medicare Local, Sunshine Coast Hospital
PHARMACEUTICAL - Bristol-Myers Squibb, Lundbeck
ENTERTAINMENT - SkyCity Casinos, Village Roadshow
INSURANCE - NRMA, Health Care Insurance
NOT-FOR-PROFIT - Salvation Army, Médecins Sans Frontières
PROFESSIONAL ASSOC - Pharmaceutical Society of Australia
GOVERNMENT - Department of Health, Old Parliament House

Testimonials from e-training clients

The course was excellent! [It] was enjoyable, informative and probed significant thought on the subject matter. Score: 10/10 - PAUL, SALVATION ARMY

I thought the course was really useful. In particular, the use of examples is a fantastic way to reinforce new ideas, knowledge etc. Score: 10/10 - LYNETTE, ENERGY & WATER OMBUDSMAN (VICTORIA)

Very informative and enjoyable. Extremely user friendly. Score: 10/10 - RICK, SALVATION ARMY

Very user friendly. Score: 9/10 - VICKI, NSW NURSES ASSOC

The course is very good, easy to understand and time saving. - LEON, SUPER CHEAP AUTO GROUP LTD

System requirements

An up-to-date web-browser is all that is required to view the courses - for example:

Windows: Microsoft Edge, Google Chrome, Mozilla Firefox
Mac: Apple Safari, Google Chrome, Mozilla Firefox

The course is not compatible with Internet Explorer (which is now an outdate browser, having last been released in 2013 and currently being phased out by Microsoft).

The courses do not require Adobe Flash (which is being phased out by Adobe in December 2020).

Cost

$725 + GST (single user licence)

Group discounts - 2 persons - 10%; 3 persons - 12.5%; 4 persons - 15%; 5+ persons - contact us to request a quote.

How to order